General Kingston Area
If you don't see what you're looking for, or would like us to work with you on a custom design, feel free to be in touch!
Are you not looking for University apparel? I still sell on Etsy for all other products! Check out my Etsy page for other products including seasonal, glassware and digital prints.
FREQUENTLY ASKED QUESTIONS
WHERE ARE YOU LOCATED?
Our office is out of the Kingston region, which is why we am able to provide free drop off and pick up in this city. If you are looking to save on shipping, stay tuned for events on the home and social pages to see where we will be doing pop up events in the near future.
How much does shipping cost?
Shipping is charged on a flat rate fee.
Ontario: $7.00 for any orders under $75.00 before taxes.
Canada Wide: $15.00 for any orders under $100.00 before taxes.
International: $20.00 for any orders under $100.00 before taxes.
Kingston: Free drop off in town when you select Local Kingston Shipping at checkout. As Kingston is our home city, this is something we are happy to offer to our local customers. If the business moves home bases, we will strive to offer free drop off in the new respective cities.
Moral of the story, order with friends.
HOW LONG DOES IT TAKE TO SHIP ONCE YOU HAVE RECEIVED MY ORDER?
On average, orders ship in between 1-3 business days. All of the products are shipped with expedited shipping, so you should have your product very quickly.
DO YOU STILL SELL ON ETSY?
While the shop did start on Etsy, we moved our entire university product line to www.shopdressr.com
You can find other products on our Etsy page, including custom glassware, digital prints and seasonal apparel.
DO YOU DO CUSTOM ORDERS?
Yes! If you see something in the shop that you would like customized with something you have envisioned, please email us directly and we can work on something together to make your vision a reality.
HOW DO YOU CHOOSE YOUR MODELS?
We attempt to make each of our models real students and alumni from each university. Our goal is to make each product page the most authentic and genuine to your schools sub-culture. If you would like to be a model for your school, please DM us at @ShopDressr on instagram and we can make arrangements for you to be in our next product shoot.
WHAT MATERIALS ARE YOUR SHIRTS MADE OUT OF?
We primarily use Gildan as my supplier. With this, our t-shirts and long sleeves are 100% cotton. Our crewneck sweaters are 50% cotton and 50% polyester and our baseball jerseys are 100% polyester. If you have any skin sensitivities please contact us and we can give you further details about the make up of our products.
WHAT SIZE SHOULD I ORDER?
For 90% of our products, we use Gildan as my supplier. You can find a detailed size chart below to give you a better idea of what size you may need to order! In addition, when looking at a product page - you should see the models size provided in the description. This should give you a good idea of what size you may need in comparison to the model photographed.
NOTE: If you are ordering an item from our twix collection, we recommend going a size up. We lose about an inch or two on the neck and body due to the construction of the shirt.
WHAT IS YOUR RETURN POLICY?
We offer returns & exchanges to defective items due to manufacturing error. All Shop Dressr items are made to order, in which we highly recommend consulting our size guide before placing your custom order.
If you have any other questions, please feel free to email or DM our team directly and we will get back to you as soon as possible.